Does Your Customer Experience Technology Strategy Need Some Human To Human Contact?

Why are Americans happy with their hair stylists, uber drivers, restaurant servers (and just about any other service) but not with their doctors or their health plan?  Gallup 2020 data show that only 19% of Americans are “very satisfied” with the quality of medical care in the U.S.  In Medicare Advantage specifically,  according to J.D. […]

Veterans Day 2020: Thank You

Today, November 11th is Veterans Day here in the Unites States.  At BeneLynk, one of our products helps Medicare Advantage plans to identify veterans and understand the care they receive at the Department of Veterans Affairs (VA).  We are proud to serve these veterans.  But we are also proud to serve other veterans a different […]

Update on Dual Recertification and Covid: PHE Extension

We’ve written before about the Public Health Emergency and its impact on Medicaid recertifications. With Secretary of Health and Human Services Alex Azar announcing an extension of the PHE on Friday, we thought it was worth re-visiting.  As with so much else in the time of Covid-19, state Medicaid administrations have faced unique challenges as […]

BeneLynk Earns 2021 Military Friendly® Employer Designation

Military Friendly
Sunrise, FL (September 9, 2020) — BeneLynk announced today that it has earned the 2021 Military Friendly® Top 10 Employer designation. Institutions earning the Military Friendly® Employer designation were evaluated using both public data sources and responses from a proprietary survey. Hundreds of companies participated in the Military Friendly® Employers portion of the 2021 Military […]

BeneLynk Named a “Best for Vets” Employer by Military Times

At BeneLynk, we believe that the term Social Determinants of Health (SDoH) is often too narrowly defined.  We think of SDoH as the important life events and experiences that have shaped the person you are today.  In that context, military service, being a veteran, is an important SDoH.  One of the first challenges we set […]