How We Help
We're dedicated to helping you access the benefits, resources, and advocacy you need to live your healthiest life. Our compassionate advocates are here to guide you every step of the way, ensuring that you receive the assistance you deserve.
We're Here to Connect You with Essential Resources
We understand that accessing essential resources can be challenging. That's why we partner with your health plan to connect you with programs and services that can provide the support you need.
Our compassionate advocates are here to guide you every step of the way.
Prescription Assistance
Our advocates can help you find programs to lower the cost of your medications.
Assistance with Food and Nutrition
We'll help you find and apply for programs that can provide free, healthy food.
Support for Utility Bills
Our team can connect you with resources to help manage the costs of electricity, gas, and water.
Transportation Services
We'll work with you to find local transportation options to help you get to medical appointments, grocery stores, and other places you need to go.
Housing Resources
If you're struggling with housing costs or need help finding a safe place to live, we'll connect you with local organizations that can assist.
Caregiver Support
If you are caring for a loved one, we can help find resources for respite care, support groups, and other services to help manage the challenges of caregiving.
Employment and Training Programs
Looking to enhance your skills or find a new job? We'll link you with employment services and training opportunities.
Helping You Access Medicaid Benefits
Some people who receive Medicare may also be eligible for benefits from a Medicare Savings Program or Medicaid (this is also called being “dual eligible”). These additional benefits can save you money and help you live a healthier life.
We're here to help you understand your options and guide you through the process of applying for and renewing a Medicare Savings Program or Medicaid benefits. Our knowledgeable advocates will work closely with you to ensure that you receive and maintain the benefits you deserve.
Lower Out-of-Pocket Costs
As a dual eligible member, you may qualify for help with Medicare premiums, deductibles, and copayments, reducing your healthcare expenses.
Expanded Coverage
Dual eligibility may provide you with access to additional services not typically covered by Medicare, such as dental care, vision care, and transportation to medical appointments.
Personalized Assistance
Our dedicated advocates will take the time to understand your unique needs and help you navigate the complexities of dual eligibility, making certain that you receive the full range of benefits available to you.
Streamlined Application
We'll complete the Medicaid application for you, help you gather the necessary documents, and submit it to your applicable state agency to secure a timely response and enrollment.
Ongoing Support
Our team will continue to work with you even after you've been approved for Medicaid, helping you maintain your eligibility and access the care and services you need.
We'll Help You Keep Your Medicaid Coverage
Maintaining your Medicaid or Medicare Savings Program coverage is essential to ensuring you have access to the healthcare services and support you need.
We understand that the annual renewal process can be confusing and time-consuming. That's why our compassionate advocates are here to guide you through the process, helping you avoid any loss of benefits.
Assistance with Paperwork
Our knowledgeable advocates will help you understand and complete the necessary renewal forms, confirming your information is accurate and complete.
Gathering Required Documents
We'll work with you to identify and collect any supporting documents needed for your Medicaid renewal, such as proof of income or residency.
Submitting Your Renewal
Our team will guide you through the process of submitting your Medicaid renewal application, whether online, by mail, or in person, to facilitate a smooth and successful process.
Tracking Your Renewal Status
We'll keep an eye on your renewal status and keep you updated throughout the process, answering any questions you may have along the way.
Advocating on Your Behalf
If any issues arise during your Medicaid renewal, our dedicated advocates will work with the appropriate agencies to resolve them quickly and help you maintain your benefits.
Timely Reminders
We'll keep track of your Medicaid renewal deadlines and send you friendly reminders to make sure you don't miss any important dates.
Supporting Our Nation's Heroes
Thank you for your service! We understand that navigating the complex landscape of veteran benefits and healthcare services can be overwhelming.
Our dedicated team of advocates, many of whom are veterans themselves or come from military families, is here to help you access the resources and support you've earned through your service.
Coordinating Your Care
If you receive care from both the VA and your Medicare Advantage plan, we'll work with you to ensure your Medicare providers have a complete picture of your health history and current needs.
Accessing Your VA Medical Records
Our team will assist you in obtaining your VA medical records and sharing them with your Medicare Advantage plan, ensuring you receive the most appropriate care and support.
Providing Ongoing Support
As your needs change over time, we'll be here to help you navigate any new challenges and ensure you continue to receive the benefits and services you deserve.
Real Stories, Real Impact
Hear directly from people like you about how BeneLynk has made a difference in their lives.
Frequently Asked Questions
We understand that you probably have some questions about our services and how we can support you. That's why we've put together this handy list of frequently asked questions to give you the info you need.
We are professional and caring advocates who understand government and community programs. Our services are paid for by your health plan and come at no cost to you. We “lead with help” to solve your social health problems and help you access more benefits.
BeneLynk's main office is in Sunrise, Florida. However, our team works across the country to assist members in all 50 states + DC.
No. No matter which plan you have, your healthcare benefits won't change; however, you might be able to get other government programs that could save you money.
Send an email to BeneLynk's customer service team at info@benelynk.com, and we will get back to you as soon as possible.
If you are a Veteran getting care at a VA facility, this care might not be shared with your providers outside of the VA. Your Medicare health plan would like to help you by making sure they have the whole picture of your health. This helps them to better serve you and allows them to offer you programs or reminders that might be good for your health. We know that getting care from two different networks can be challenging, so as your medical home, your health plan wants to assist you with this process. It is completely voluntary, and your information is not shared with anyone besides your health plan.
The choice is yours! Our services are voluntary and offered at no cost. Medicare Savings Programs (MSPs), Medicaid, Supplemental Nutritional Assistance Program (SNAP), and Extra Help are programs that help people who need them. You do not have to sign up for these benefits, but it may be worth it to see if you qualify.
Health plans pay BeneLynk to reach out to their members see if they might qualify for programs such as the Supplemental Nutritional Assistance Program (SNAP), Medicaid, Medicare Savings Programs (MSPs), or Extra Help. With your permission, we will fill out and send application paperwork to the state or Social Security Administration. We follow up on your application to make sure it gets processed on time and fix any state errors. We can also assist with any yearly renewals if you need assistance.
This form allows us to get your VA medical health records and share them with your Medicare health plan.
The diagnoses are pre-checked, so that we can ask for the complete medical chart. It does not mean you have those conditions. You can check the "I do not want sensitive diagnoses released..." box if you wish.
Completing this form does not affect any benefits you may be getting. Obtaining this information helps us find additional benefits that could help you.
Your date of birth is added on the VA Form 10-5345 as a convenience to you.
You can get a copy of your VA medical records on the VA website. You can also go to your local VA facility to complete the form in-person.
You can cancel the release in writing at any time, and no more records will be released. The change is effective when the VA Release of Information (ROI) Unit receives your request.
Signing the AoA form lets us help you with things like:
- Getting another copy of your Medicaid renewal form
- Filling out state forms
- Helping you get supporting documents for your answers
- Contacting the Medicaid office to check your renewal date or current coverage
If you ask us for help with your Medicaid or Medicare Savings Program application or renewal, we will use your signed form to prove that we have permission to help you. Unless you contact us for help, the form just stays on file.
The AoA is good for one year from the date you signed it, or until you are no longer enrolled in your health plan. If you change your mind after you have signed it, you can cancel at any time. Just call 1-888-715-0225 or send an email to info@benelynk.com.
No. Although we will help you with your application, your renewal is usually sent to only you on a pre-printed form for you to complete and sign. However, we would be happy to walk through the form with you and answer any questions.
It is important that you keep your address and phone number updated so your Medicaid agency always knows how to reach you. You should also pay attention to any mail you receive from them. Make sure you follow whatever directions they provide to prevent any gap in your benefits.
No. Signing the form is completely voluntary. If you let us know that you do not want to sign it, we will update your file, so you do not keep getting mail from us. Just call 1-888-715-0225 or send an email to info@benelynk.com.
No. The AoA does not change your health plan benefits.
This form allows BeneLynk to get your VA health record information for your Medicare health plan. We share your information directly and only with your Medicare health plan, so they can have the whole picture of your health.
BeneLynk's corporate office is in Sunrise, Florida; however, our team works across the country to assist members in all 50 states + DC.
Still Have Questions?
If you couldn't find the answer you were looking for, our friendly team is always ready to help.