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Minimizing Member Disenrollment through Integrated Outreach Strategies

12/14/2022

Medicaid has historically had retention issues that will still exist or be exacerbated when the Public Health Emergency (PHE) ends. At the end of the PHE, nearly ten percent of Medicaid enrollees (8.2 million) are expected to leave Medicaid due to loss of eligibility. Does your organization have a strategy in place to minimize member disenrollment? Join Banner Health and BeneLynk to discuss outreach challenges and opportunities to help decrease disruption of care while improving the member experience through integrated outreach strategies.

Topics of discussion include:

  • End of the PHE (CMS Update from Government Relations)
  • Banner Health Overview, Challenges, Goals
  • Banner Health Renewal Reminders
  • SMS Text Messaging
  • Mail
  • Live Advocate
  • Community Partner with AZ AHCCCS
  • Integrated Outreach Opportunities

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