For Health Plans | BeneLynk

One Lynk™

Integrated Social Care Solution

One Lynk™ is a comprehensive, member-centric social care solution designed to help health plans effectively address health-related social needs (HRSN) and improve member outcomes.

By leveraging our advanced technology, which we call Lynk360™, and experienced team of advocates, One Lynk enables plans to identify and address members' unique social needs, while driving measurable improvements in quality, member satisfaction, and financial performance.

Key Benefits

Identify and prioritize members with the greatest social care needs through advanced predictive modeling

Connect members with a curated network of local, state, and national resources, ensuring they receive the support they need to overcome barriers to health

Drive measurable improvements in key performance metrics, including HEDIS measures, STAR ratings, and member retention rates

Enhance health equity by identifying and addressing disparities in access to care and social support services

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Veteran Lynk™

Veteran Care Documentation

Veteran Lynk is a specialized solution that allows health plans to identify, engage, and support their veteran members. By facilitating access to VA health records, Veteran Lynk enables plans to deliver more comprehensive, personalized care to this unique population.

Our veteran-centric approach not only improves health outcomes but also drives increased member satisfaction and loyalty.

Key Benefits

Identify veteran members and their specific health needs through advanced data analytics and targeted outreach

Obtain VA health records, creating a complete picture of each veteran's health history and current needs

Allow Medicare Advantage plans to better coordinate care between VA and non-VA providers, reducing duplication of services and improving overall care quality

Provide veteran-specific resources and support services

Drive improvements in key quality measures and risk adjustment accuracy by enabling complete and accurate documentation of veteran members' health status

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Community Lynk™

Social Care Assessment and Intervention

Community Lynk is a robust solution that enables health plans to effectively identify, assess, and address their members' social care needs.

By leveraging our extensive database of community resources and our experienced team of care advocates, Community Lynk helps plans to connect members with the support they need to overcome social barriers.

This holistic approach to health-related social needs (HRSN) management not only improves member well-being but also drives cost savings and enhances plan performance.

Key Benefits

Identify members with unmet social needs through comprehensive HRSN assessments and predictive analytics

Connect members with a wide range of community resources, including assistance with food, housing, transportation, and financial support

Provide personalized support and navigation services to help members access and engage with needed resources

Document HRSN interventions and outcomes in a centralized platform, enabling plans to track program effectiveness and demonstrate ROI

Drive improvements in key quality measures, such as HEDIS scores and Star Ratings, by addressing the social factors that impact health outcomes

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Dual Lynk™

Dual Eligible Enrollment Optimization

Dual Lynk is a comprehensive solution that helps health plans identify and enroll eligible members in programs, including Medicare Savings Programs (MSPs) and Medicaid.

By leveraging our proprietary analytics and experienced team of enrollment specialists, Dual Lynk allows plans to maximize the number of dual eligible members they serve while ensuring compliance with complex state and federal regulations. This not only improves member access to care but also drives increased revenue and enhances plan performance.

Key Benefits

Identify members who are potentially eligible for dual eligibility programs through advanced data analytics and targeted outreach

Provide personalized assistance with the enrollment process, including help with applications, documentation, and eligibility verification

Facilitate compliance with all state and federal regulations related to dual eligibility enrollment, protecting plans from legal and financial risk

Boost revenue by increasing the number of dual eligible members enrolled in the plan

Improve member health outcomes and satisfaction by ensuring access to comprehensive benefits and coordinated care

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Retention Lynk™

Proactive Medicaid Retention Support

Retention Lynk is a proactive solution that helps Medicaid members maintain continuous coverage by assisting with the annual renewal process.

Our experienced team of retention specialists provides personalized support to help members navigate the complex renewal requirements, gather necessary documentation, and submit timely and accurate applications.

By reducing churn and ensuring members remain enrolled, Retention Lynk helps plans protect their revenue, improve quality scores, and enhance member satisfaction.

Key Benefits

Provide personalized assistance with the renewal process, including help with applications, documentation, and eligibility verification

Ensure timely and accurate submission of renewal applications, reducing the risk of coverage gaps or loss of eligibility

Protect plan revenue by minimizing member churn and maintaining continuous enrollment

Improve quality scores and member satisfaction by ensuring access to uninterrupted care and support

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"Prior to BeneLynk, our ability to identify Veterans in our plan was very limited, and now we are able to gather and utilize information that we didn't have before.”

Anonymous

Medicare Advantage Quality Assurance Leader

“Our organization partnered with BeneLynk because of their deep Veteran Affairs knowledge
and government relations expertise.”

Mark Richardson

Medicare Product Manager, Select Health

"Our health plan partners with BeneLynk to positively impact SDoH barriers by providing members with the advocacy they deserve."

Anonymous

Medicare Solutions Program Director

“Our organization partnered with BeneLynk because they build and maintain relationships with
the Deptartment of Veterans Affairs’ leaders and facility teams.”

Leslie Kelly

Risk Adjustment Operations Leader, Emblem Health

Integrated Social Care Solution

Key Benefits

Veteran Care Documentation

Key Benefits

Social Care Assessment and Intervention

Key Benefits

Dual Eligible Enrollment Optimization

Key Benefits

Proactive Medicaid Retention Support

Key Benefits

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